Privacy Policy
Last Updated: January 1, 2026 • Effective Date: January 1, 2026
1. Overview
Pricism Inc. ("Pricism", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard information when you use our website, enterprise platform, and associated API services.
2. Information We Collect
We collect information in the following categories:
- Account & Identity Information: Name, work email address, company affiliation, role, and authentication credentials necessary to establish and secure your tenant workspace.
- Configuration & Workflow Data: Target URLs, extraction schemas, alert thresholds, and scheduled job parameters configured within the platform.
- Technical & Usage Metrics: IP addresses, browser agent headers, access timestamps, API request logs, and telemetry utilized for platform security and rate limiting.
3. How We Use Information
We use collected information solely to:
- Deliver, maintain, and optimize our data monitoring and extraction pipeline.
- Authenticate authorized users, enforce multi-tenant isolation, and prevent unauthorized account access.
- Provide customer support, critical operational notifications, and billing administration.
- Comply with applicable legal, security, and auditing obligations.
4. Data Security & Multi-Tenant Isolation
We employ strict technical and organizational safeguards including end-to-end encryption in transit (TLS 1.3), AES-256 encryption at rest, cryptographic token rotation, and rigorous role-based access control (RBAC). Customer data is strictly partitioned per tenant to prevent cross-account disclosure.
5. Cookies & Session Storage
We use secure, HttpOnly session cookies essential for user authentication and session continuity. We do not utilize invasive third-party cross-site advertising trackers or sell personal data to third parties.
6. Your Rights & Contact
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights or make privacy inquiries, please contact:
hello@pricismhq.com or reach out via our contact page.